Dose of Roses does offer returns on any item. The scenarios which returns become applicable are due to a broken item, a wrong item or an unwanted item. The strict rule that Dose of Roses administers is that a client must fill out a return form (https://bit.ly/2UAvoX4) and send back the item within 14 days. A return tracking number is also required to be provided to ensure a quick and easy return.
All items that are returned need to be unopened and in its original package. The reason being is that the item once returned needs to be sellable.
Once a return is received, one can either exchange the undesirable item for another item of the same price or store credit can be issued in the form of E-Gift Card.
For more information on our returns policy, see: https://www.doseofroses.com/pages/returns
If one wants to proceed with a return, here is the Return Address: 1457 Glenn Curtiss St Suite #728 Carson, CA 90746
If you could provide us with a receipt of the returned item, with possibly a tracking number, then I'll be able to make sure I can keep an eye on your return when it arrives on our end.