Dose of Roses does offer returns on any items that were Unsatisfied items. The process for this type of occurrence would be to provide the pictures of the items that the client was not satisfied with. This will aid the support team to begin the return process.
The strict rule that Dose of Roses administers is that a client must fill out a return form (https://bit.ly/2UAvoX4) and send back the item within 14 days. A return tracking number is also required to be provided to ensure a quick and easy return.
All items that are returned need to be unopened and in its original package. The reason being is that the item once returned needs to be sellable.
Once a return is received, one can either exchange the undesirable item for a new item with an additional 10$ gift card or an E-Gift Card can be issued instead.
For more information on our returns policy, see: https://www.doseofroses.com/pages/returns
If one wants to proceed with a return, here is the Return Address: 1457 Glenn Curtiss St Suite #728 Carson, CA 90746