Dose of Roses processing times are between 3 to 5 business days, therefore it is suggested to quickly request changes to one's order before it has shipped out. Once the item has shipped then there will be no way of changing one's order at all.
To exchange one's order for another item seamlessly, the new desired item has to be the same price. For example, a small Rose Bear with a small Rose Bunny.
If one wishes to exchange the current order with an item which is more expensive, then Dose of Roses will request the client to place a new order and then the undesired order will be refunded back into the client's account.
The reason why a more expensive exchange can be a bit longer than most exchanges is because Dose of Roses does not have access to ANY clients credit card. Therefore the difference in prices cannot be charge without the client doing so themselves. The same can be said for an item exchange which could be priced less than a current undesired order.